Had a better culture in sales and was a good place to work till the first half of 2022 - Account Manager BrowserStack Employee Review

3.0
Nov 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Great product and has grown into a good brand in the past few years.

Cons

Terrible bonus plan with a fancy name which is actually a retention bonus that demands more back from the employee if you decide to leave the organisation. Sales incentive structure is very complex and makes it difficult to earn the full variable component of the salary. Micromanagement has kicked-in post July 2022 which disturbs the work life balance.

Explore other reviews about BrowserStack

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

BrowserStack is a powerhouse for anyone looking to build a career in SaaS product world. What makes it unique is the seamless synergy across geographies: incredible product development and engineering engines driving innovation from India, which perfectly fuels the high-velocity teams executing in the US and EU markets. The market position of the product is undisputed, making it an excellent territory for sales professionals. Collaboration across regions is smooth. BrowserStack is an excellent environment for long-term career growth.

Cons

Cross-border resource planning and hiring pipelines can occasionally create unexpected delays during peak quarterly cycles.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I can think of. Maybe a couple decent/sticky products

Cons

Onboarding is 99% product and training reps to be Sales Engineers. Almost not focus on sales strategy. US sales team is treated like temp sub-contractors. No senior leadership or true support for US team. No sense of direction. Horrible communication. Everything that helps make a sales org go is run out of India. A customer could be begging to buy software and it can takes to get them a quote.

2
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