Honest review: Poor Work Life Balance and culture worsening - Engineer BrowserStack Employee Review

1.0
Jun 4, 2023
Recommend
CEO approval
Business Outlook

Pros

- Work and learn with bright minds in tech industry(although this was better until 2020 - now poor quality engg). - You get complex and challenging work, expedites your learning curve. - Remote-first and remote benefits, good comp for most positions. - Fast paced work env with wide variety of platform and exposure. - Other perks: Insurance, Laptop, ESOP, etc.

Cons

- Poor or non-existent work life balance. CEO himself called out in townhall that this place is not for you if you want WLB. This is a problem since managers have started taking advantage of leadership's stand on WLB and asking resources to work on weekends to finish projects to meet deadlines. - Poor planning of projects in speedboats. Leadership and managers takes on a lot of work in commitments with poor estimates and wants 3 - 4 month worth of work to be delivered within a month. - Poor career guideline and EMs do not provide constructive feedback leading to poor rating and poor hike. - Non-inclusive culture. Being remote-first it's a strange reason that USA percy team was let go because of timezone differences with Indian counterparts. - Poor planning on onsite cadence: can book only for 4 nights 5 days - expecting folks to fly from a different city to land on Monday and check in on Tuesday? How can someone stay for 4 nights in a weekday? Trying to save 1 to 2 days' expense? Expecting employees to shell out of their pockets to stay by themselves for business work? No explanation on leadership part on this. - Slow laptop: IT just does not want to address this problem. The laptop freezes even when browsing sites. What exactly is it running in the background for tracking? - Bad hires: from L1 to leadership there are a few folks who just does not want to learn. I understand that they might not be good with tech stuff, but not willing to put efforts in learning just blows my mind. Although, this is limited to a few and not everyone.

Explore other reviews about BrowserStack

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

BrowserStack is a powerhouse for anyone looking to build a career in SaaS product world. What makes it unique is the seamless synergy across geographies: incredible product development and engineering engines driving innovation from India, which perfectly fuels the high-velocity teams executing in the US and EU markets. The market position of the product is undisputed, making it an excellent territory for sales professionals. Collaboration across regions is smooth. BrowserStack is an excellent environment for long-term career growth.

Cons

Cross-border resource planning and hiring pipelines can occasionally create unexpected delays during peak quarterly cycles.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I can think of. Maybe a couple decent/sticky products

Cons

Onboarding is 99% product and training reps to be Sales Engineers. Almost not focus on sales strategy. US sales team is treated like temp sub-contractors. No senior leadership or true support for US team. No sense of direction. Horrible communication. Everything that helps make a sales org go is run out of India. A customer could be begging to buy software and it can takes to get them a quote.

2
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