Things they don’t tell you… - Technician CARVANA Employee Review

1.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

They let you work independently

Cons

Mandatory overtime is not what they advise. They only have mandatory overtime on holiday weeks or after closures due to weather, and then make you work 10-13 hour shifts. No overtime rates needed. They love getting to make you work extra when they can avoid overtime pay. Inconsistent quotas. They will throw QA out the window just to push more cars so their numbers look better. The attendance point system is in place only so they can fire people they don’t like. Managers can make your points disappear is they like you. 7 points and you’re fired. 1 full point for missed days, half point if you’re late….but if they tell you the same day you’re supposed to work 2 hours past your scheduled time? You’re just expected to deal with it. NO work/life balance. Not allowed to work on your own vehicles, even on breaks, so be prepared to buy two sets of tools, one for home and one for work.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is good, consistent up in pay

Cons

Driving, careless and unsafe drivers while you’re doing your job

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

* Corporate roles offer flexibility, and no one micromanages how you structure your 8-hour day. * Good holiday schedule and work-life balance if you’re in the right role.

Cons

No clear vision or long-term strategy for the Safe & Secure department. * Constant reorganizations and changing priorities. * Positions eliminated, reinstated, and eliminated again. * No stability or clear career path. * Lack of structure and accountability. * “Blind leading the blind” culture. * Chronic understaffing. * Employees expected to do the work of two or three people. * No additional compensation for increased workload. * Leadership’s answer to resource constraints is to “be scrappy.” * High levels of burnout. * Extremely low morale. * Significant loss of talent and leadership. * Employees quitting without another job lined up due to poor working conditions. * Operations Center dismantled, relocated, and then effectively rebuilt again with no clear strategic reason. * Experienced employees terminated, only to recreate similar functions later. * Loss of institutional knowledge. * Frequent reactive decisions instead of proactive planning. * Constant uncertainty creates stress and uneasiness. * Lack of confidence in leadership direction. * Heavy workload with limited support. * Minimal investment in retaining top performers. * Environment not conducive to building a long-term career.

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