Just a heads up - Anonymous employee CARVANA Employee Review

2.0
Feb 27, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is growing quickly which shows promise and their module seems to work.

Cons

Be careful in the interview process, they are all drinking the kool-aid and quite a few of us felt very misled in our interviews about what we would be doing. it's 4 weeks of training (which seems a little ridiculous for what you're actually doing day to day) and the working weekend thing is more intensive than they let on -- you are confined to your desk, very little freedom, IT IS A LEGITIMATE CALL CENTER. Just beware if this isn't what you signed up for...they'll make it sound like it's something more glamorous but..you will honestly just be a number here.

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Pros

Pay is good, consistent up in pay

Cons

Driving, careless and unsafe drivers while you’re doing your job

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

* Corporate roles offer flexibility, and no one micromanages how you structure your 8-hour day. * Good holiday schedule and work-life balance if you’re in the right role.

Cons

No clear vision or long-term strategy for the Safe & Secure department. * Constant reorganizations and changing priorities. * Positions eliminated, reinstated, and eliminated again. * No stability or clear career path. * Lack of structure and accountability. * “Blind leading the blind” culture. * Chronic understaffing. * Employees expected to do the work of two or three people. * No additional compensation for increased workload. * Leadership’s answer to resource constraints is to “be scrappy.” * High levels of burnout. * Extremely low morale. * Significant loss of talent and leadership. * Employees quitting without another job lined up due to poor working conditions. * Operations Center dismantled, relocated, and then effectively rebuilt again with no clear strategic reason. * Experienced employees terminated, only to recreate similar functions later. * Loss of institutional knowledge. * Frequent reactive decisions instead of proactive planning. * Constant uncertainty creates stress and uneasiness. * Lack of confidence in leadership direction. * Heavy workload with limited support. * Minimal investment in retaining top performers. * Environment not conducive to building a long-term career.

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