Pros
• Snacks • Benefits • Other Field Advocates (they understand your pain and make the days bearable) • A check every two weeks
Cons
• Work/life balance. What is that? When I first started, Carvana was closed on Sunday’s. But because they are greedy, they opened their pickup only location on Sundays but with shorter hours from 12p-4p which wasn’t bad if you had to work. But that eventually changed to closing the pickup location on Sundays, in order to open the delivery only on Sundays from 7a-8p. Normal Carvana business hours. • All they care about is money. They don’t even pretend to act like they’re employees matter. • You drive a hauler (tow truck) for at least 5 hours every shift. • 10+ hour work days. Shifts are 7a-5p or 10a-8p. Be prepared to stay an hour or two past your scheduled time due to traffic, cars arriving late to the office (making you late to customer deliveries), paperwork, and whatever else management or home office adds to your schedule. • They double book customers all of the time, making you sound unprofessional when you have to tell a customer you will be an hour late getting to them. • Leadership is LAZY, non communicative, and lack common sense. • Be prepared to wash the cars yourself on top of all of the other work you have to do on your shift, and then get written up because a customer complains that it wasn’t clean enough. • No diversity in upper management. Oh, and if you’re a black woman, good luck. You’ll be fine if you’re a white/other female or a white/other gay or straight male. • Promotions and annual raises are a complete joke. • The quality of the cars are hit or miss. I’ve seen EMPLOYEES buy cars from Carvana and have serious issues. • The work load is way too much to be paid only $20/hr. So it REALLY sucks for you potential newcomers starting at $18/hr. After taxes, that’s only MAYBE $28,000. Congratulations.