Instead of being a used car salesman. You are a truck driver who delivers used cars. - Customer Advocate CARVANA Employee Review

1.0
Nov 22, 2017
Recommend
CEO approval
Business Outlook

Pros

They have benefits. Big whoop. It's 2017. I do work with a very diverse team, and they are all wonderful people who deserve better.

Cons

I honestly have a hard time believing that this company has a 4.0 rating, but I'm sure that most of the favorable reviews primarily come from HQ in Arizona. They have a secret drinking library, a gym, and all sorts of perks that other states do not get. Happiness here is contingent on your location and job title. I have a small team so I can't disclose my location, although I'm pretty sure my team would share the same sentiment, that this place is a "daycare." That was used in another review and I cackled in agreement. Carvana oversells themselves in the interview process. They say that you will grow quickly and go far. When in reality, if you are working for an already well-staffed market, you will rot away in the bottom barrel position that you were hired in at. If you are "lucky" enough to get hired into an understaffed area, they will work you like slave. When they decide the overtime is costing too much, they promote you and pay you a salary that exempts you from getting overtime, and then continue to work you like a slave.

Explore other reviews about CARVANA

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is good, consistent up in pay

Cons

Driving, careless and unsafe drivers while you’re doing your job

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

* Corporate roles offer flexibility, and no one micromanages how you structure your 8-hour day. * Good holiday schedule and work-life balance if you’re in the right role.

Cons

No clear vision or long-term strategy for the Safe & Secure department. * Constant reorganizations and changing priorities. * Positions eliminated, reinstated, and eliminated again. * No stability or clear career path. * Lack of structure and accountability. * “Blind leading the blind” culture. * Chronic understaffing. * Employees expected to do the work of two or three people. * No additional compensation for increased workload. * Leadership’s answer to resource constraints is to “be scrappy.” * High levels of burnout. * Extremely low morale. * Significant loss of talent and leadership. * Employees quitting without another job lined up due to poor working conditions. * Operations Center dismantled, relocated, and then effectively rebuilt again with no clear strategic reason. * Experienced employees terminated, only to recreate similar functions later. * Loss of institutional knowledge. * Frequent reactive decisions instead of proactive planning. * Constant uncertainty creates stress and uneasiness. * Lack of confidence in leadership direction. * Heavy workload with limited support. * Minimal investment in retaining top performers. * Environment not conducive to building a long-term career.

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