Pros
The culture of Carvana is amazing. So many people that I've met seem genuinely happy and excited about being here. Everyone I've interacted with has been extremely helpful and I've always felt that I could reach out to anyone for help. One of the best things about the job is seeing how happy customers are. The other alternative is going to a dealership, so this already makes customers excited about getting a car delivered to their home.
Cons
There is a huge lack of structure. I realized this well before I got the job offer. It didn't scare or worry me because I knew that I could create structure and systems that work. Work life balance is definitely tough. In the beginning I was working countless hours. But I worked hard to create a strong team around me. I spent time teaching them and molding them into future leaders that had the same knowledge I do. Now there is a good balance of work and life in the office. It's not the best but it's better than no work life balance