Worst job I've ever had - Customer Advocate CARVANA Employee Review

2.0
May 10, 2018
Recommend
CEO approval
Business Outlook

Pros

In the beginning they would buy lunch every Thursday and the people you work with are young and very nice. The benefits are great.

Cons

No work life balance, like at all. They made us work over 50 hours a week sometimes and it was no notice or option. Management pretends like they care about your future but they really don't. There is no opportunity for growth. They want you to perform like 5 different jobs but pay you for one. You don't have a lunch break 80% of the time. They hire from the outside and don't respect their current employees. No diversity in upper management at all. They take you ideas and adapt them as their own without giving you credit for it. You have to beg for you PTO and request it 30 days in advance and it will probably get denied. They change their policies everyday and expect you to keep up, they are so worries about money they will have you doing illegal things just to get a car out. The cars suck and they aren't transparent about them. I didn't learn any transferable skills, I wasted two years working for a company that would even give me a raise. Horrible company and worst job I've ever had.

Explore other reviews about CARVANA

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work culture and people are very approachable.

Cons

Lesser pay as compared to other firms

2.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Not many that I can think of other than being outside in the summer and independent.

Cons

You will work 12 hour days usually starting at 4:30am and you only get paid for miles. Once you leave the yard you start making money, but it takes 2 hours to load cars in the morning and 1 hour to unload unless you are running. Carvana states that you get extra miles for loading and unloading but the extra miles at .60 per mile only work out to about 10.00 per hour. Basically minimum wage for 3 hours a day. You'll have to work through the winter outside when its -40 with wind blowing and 20 semis in the ditch on your route from black ice so keep that in mind. Management only cares about you leaving on-time and thats about it..a deaf ear to any other constructive thoughts. Cameras watching every move and you get dinged all the time which will effect your quarterly "safety" bonus.

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