Pros
Coffee, snacks, coworkers are cool.
Cons
Piss-poor management, you are trained by literally 5 people which all give you different points of view on training. You are overwhelmed with information, then thrown out on the floor to take calls. Some employees left during training due to the pressure they put on you. If you don't certify, you're fired. They do NOT care about customer service. I was constantly complimented by customers, but their goal is pushing employees to have customers purchase a vehicle no matter what. And here they brag about not being "pushy salesman". Same tactics, with a new face. But once you do get on the floor, the same people who trained you act like you don't exist. Next, There is a LOT of belittling. Anyone with a higher title is very prideful and looks down upon new employees. The trainers curse during training, so there is a lack of respect from the start. If you are told you are hired, simply put, you are NOT hired. You must "certify" a few times for the position, of which you can get terminated at each certification. There is a lot of technical issues and various system you must learn. Do yourself a favor and pass on it.