No clear leadership - Transporter/Car Hauler CARVANA Employee Review

2.0
Mar 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay, PTO, INSURANCE , home everyday

Cons

Night shift Management has no clue when it comes to logistics, they use the term “ load planner” loosely. As a driver that is governed by FMCSA it is extremely frustrating trying to plan around their constantly changing schedules. Trucks have meet points where we meet other drivers and swap trucks/loads, meet times are never on time so you can end up waiting for the other driver to arrive sometimes up to 2 hours that you didn’t plan on. Although we haul cars...I don’t believe there is one manager in the logistics department that has worked in the car haul industry and at times I wonder if any have even worked in the trucking industry. NO Managers have driven trucks and they have zero clue about the challenges that meet times changing at the last minute poses to sleep patterns and safety. Their CSA score is so bad their Pre-Passes for scales were taken away. Turnover here in Az is a constant swinging door and they can’t figure out why... they say they “ train drivers to haul cars” yet they are so short handed that a new driver will be turned lose his first day out of orientation and told to load a truck and go by himself day one! Drivers suggestions and concerns are brushed aside and ignored. In their opinion, a college degree outweighs real world experience in the trucking industry where drivers have more than a decade ( some 2 or 3 decades) of actual in the seat experience.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is good, consistent up in pay

Cons

Driving, careless and unsafe drivers while you’re doing your job

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

* Corporate roles offer flexibility, and no one micromanages how you structure your 8-hour day. * Good holiday schedule and work-life balance if you’re in the right role.

Cons

No clear vision or long-term strategy for the Safe & Secure department. * Constant reorganizations and changing priorities. * Positions eliminated, reinstated, and eliminated again. * No stability or clear career path. * Lack of structure and accountability. * “Blind leading the blind” culture. * Chronic understaffing. * Employees expected to do the work of two or three people. * No additional compensation for increased workload. * Leadership’s answer to resource constraints is to “be scrappy.” * High levels of burnout. * Extremely low morale. * Significant loss of talent and leadership. * Employees quitting without another job lined up due to poor working conditions. * Operations Center dismantled, relocated, and then effectively rebuilt again with no clear strategic reason. * Experienced employees terminated, only to recreate similar functions later. * Loss of institutional knowledge. * Frequent reactive decisions instead of proactive planning. * Constant uncertainty creates stress and uneasiness. * Lack of confidence in leadership direction. * Heavy workload with limited support. * Minimal investment in retaining top performers. * Environment not conducive to building a long-term career.

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