MASS LAYOFF PURCHASE - Underwriter CARVANA Employee Review

1.0
May 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Free snacks, meet incredible people, covered parking, views of Tempe town lake. 4 weeks of severance pay

Cons

Poor company management. Today, I was informed out of nowhere that I was being let go. Due to poor choices made on behalf of the CEO and making promises they can’t keep for their customers. 5 hours before 2,500 of us were let go, the CEO bought another company for over 2 million dollars. I was an Underwriter and I had just graduated the 13-week training course. We had 1 more week of learning to take inbound calls and we never made it through the week. There was just no way for us to prepare for this lay off. Absolutely gutted to think I wanted to move up in a company like this. We were required to attend a zoom meeting so they can go over the CEO’s email we all got and to answer any questions we had, but you know what they did?…… there was no “live” meeting or room to ask questions because it was a recorded scripted zoom call that lasted about 2 minutes. Company definitely mishandled this situation and are close to filing bankruptcy soon. RUN AWAY FAST.

Explore other reviews about CARVANA

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is good, consistent up in pay

Cons

Driving, careless and unsafe drivers while you’re doing your job

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

* Corporate roles offer flexibility, and no one micromanages how you structure your 8-hour day. * Good holiday schedule and work-life balance if you’re in the right role.

Cons

No clear vision or long-term strategy for the Safe & Secure department. * Constant reorganizations and changing priorities. * Positions eliminated, reinstated, and eliminated again. * No stability or clear career path. * Lack of structure and accountability. * “Blind leading the blind” culture. * Chronic understaffing. * Employees expected to do the work of two or three people. * No additional compensation for increased workload. * Leadership’s answer to resource constraints is to “be scrappy.” * High levels of burnout. * Extremely low morale. * Significant loss of talent and leadership. * Employees quitting without another job lined up due to poor working conditions. * Operations Center dismantled, relocated, and then effectively rebuilt again with no clear strategic reason. * Experienced employees terminated, only to recreate similar functions later. * Loss of institutional knowledge. * Frequent reactive decisions instead of proactive planning. * Constant uncertainty creates stress and uneasiness. * Lack of confidence in leadership direction. * Heavy workload with limited support. * Minimal investment in retaining top performers. * Environment not conducive to building a long-term career.

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