Stay away - Manager CARVANA Employee Review

1.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

If you had asked me this 6 months ago I would give Carvana 5 stars and say absolutely you need to work there. What makes this job good is the staff and consistency for schedule.

Cons

The senior leadership is extremely unprofessional and showcase favoritism so blatantly. The rapid shift in culture and the false idea of them caring about their people are evident. Carvana was a place I saw myself at long term until this year. All decision making is based on numbers and metrics and they never consider the people. They pile on more and more work and never share an ounce of gratitude any longer. It’s such a shame to see the state they are in. They’re so focused on profitably that they forgot that if you don’t care for your employees you’ll never have a successful business. That’s why their attrition rate is through the roof this year.

Explore other reviews about CARVANA

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is good, consistent up in pay

Cons

Driving, careless and unsafe drivers while you’re doing your job

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

* Corporate roles offer flexibility, and no one micromanages how you structure your 8-hour day. * Good holiday schedule and work-life balance if you’re in the right role.

Cons

No clear vision or long-term strategy for the Safe & Secure department. * Constant reorganizations and changing priorities. * Positions eliminated, reinstated, and eliminated again. * No stability or clear career path. * Lack of structure and accountability. * “Blind leading the blind” culture. * Chronic understaffing. * Employees expected to do the work of two or three people. * No additional compensation for increased workload. * Leadership’s answer to resource constraints is to “be scrappy.” * High levels of burnout. * Extremely low morale. * Significant loss of talent and leadership. * Employees quitting without another job lined up due to poor working conditions. * Operations Center dismantled, relocated, and then effectively rebuilt again with no clear strategic reason. * Experienced employees terminated, only to recreate similar functions later. * Loss of institutional knowledge. * Frequent reactive decisions instead of proactive planning. * Constant uncertainty creates stress and uneasiness. * Lack of confidence in leadership direction. * Heavy workload with limited support. * Minimal investment in retaining top performers. * Environment not conducive to building a long-term career.

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