Exec Greed and ego has destroyed a once great company - Senior Engineer CARVANA Employee Review

1.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

If you are lucky enough to be an employee granted stock it is doing pretty well the company will give you 'gifts' if you show them a 5 star review you posted on glassdoor.

Cons

Carvana has systematically stripped away every single perk of working here. The environment used to be a great office to work in with lots of life and amenities that made going to work a pretty enjoyable experience. CEO and Exec egos have destroyed the culture they claim to want to champion repeatedly. First they stripped away the ability to buy a car from our wholesale group as an employee Then they simply stopped restocking food and drinks (which recruiting will use as a major perk) Then they forced everyone out of the fun cool building into a soulless depressing building. Because Ernie liked the view and liked having our name on a building overlooking Tempe town lake. They took away toasters and other breakroom amenities. They brought back very limited snacks and drinks. A pitiful amount of snacks really and the only thing that goes in the fridge now is various redbull flavors. Better hope you're in early because they put about 12 in each fridge per week for hundreds of people to fight over. Then they took our trashcans to save money. Because they didn't want to pay to have somebody empty them. This was all ok because teams had flexibility to still decide on a hybrid work schedule that worked for them. Well that didn't work for management so they switched everything up and demanded everyone be in 3 days a week, the same three days so now the parking garage can also be a miserable experience. But that clearly wasn't enough so less than a month later Ernie himself decided everyone comes back into the office five days a week with the clear messaging. If you don't like it go find another job. The executive team will constantly demand more and more without giving a single iota back to their employees. We did the work to pull the company back from the brink of bankruptcy putting in long hours at home and in the office and the ONLY response from manage was 'ok now do it again, twice as good this time and now you have to spend more of your days in the office to do it despite us recognizing in office time is less productive for most people' The transparent act of pulling this and mandating everything start right before people get their RSUs that we had to wait a year to see a fraction of despite it being sold as a part of our yearly merit increase. Its a clear attempt to force attrition of all the most loyal employees who gave their blood sweat and tears to help save this company and the entire time we see the public reports of execs making literal millions selling their stock every single month. Again the response from management when concerns are brought up? If you do not like it, leave. This is not putting words in their mouth. This is the response. Culture and values: as written they are great. The leadership in this company does not follow them. They do not act in a way that makes you feel 'we're all in this together' They don't "zag forward" the industry has embraced a hybrid model, we have boomer thinking mindset of 'butts in seats are required' We do not put customers first anymore so acting as if 'your next customer might be your mom' tells me you have an awful relationship with your mother. There is no 'being brave' going on. Its all about doing whatever can help the bottom line so the stock price pumps Do not get me started on "don't be a Richard" After destroying the culture of this company and making the office a miserable soul sucking pit of despair, the apparent reason for forcing us back in to a full five day schedule is 'we want to get our old culture back' Being in the office is not what killed it, your greed did. Enjoy your millions Mr Garcia, all it took was the livelyhood of people that had faith in you and you just had to grind it up and throw it out rather than reward loyalty.

Explore other reviews about CARVANA

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is good, consistent up in pay

Cons

Driving, careless and unsafe drivers while you’re doing your job

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

* Corporate roles offer flexibility, and no one micromanages how you structure your 8-hour day. * Good holiday schedule and work-life balance if you’re in the right role.

Cons

No clear vision or long-term strategy for the Safe & Secure department. * Constant reorganizations and changing priorities. * Positions eliminated, reinstated, and eliminated again. * No stability or clear career path. * Lack of structure and accountability. * “Blind leading the blind” culture. * Chronic understaffing. * Employees expected to do the work of two or three people. * No additional compensation for increased workload. * Leadership’s answer to resource constraints is to “be scrappy.” * High levels of burnout. * Extremely low morale. * Significant loss of talent and leadership. * Employees quitting without another job lined up due to poor working conditions. * Operations Center dismantled, relocated, and then effectively rebuilt again with no clear strategic reason. * Experienced employees terminated, only to recreate similar functions later. * Loss of institutional knowledge. * Frequent reactive decisions instead of proactive planning. * Constant uncertainty creates stress and uneasiness. * Lack of confidence in leadership direction. * Heavy workload with limited support. * Minimal investment in retaining top performers. * Environment not conducive to building a long-term career.

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