Well organized company, but not without drawbacks. - Personal Care Assistant (PCA) CCRES Employee Review

4.0
Mar 24, 2021
Recommend
CEO approval
Business Outlook

Pros

High hourly wages to make up for lack of benefits. If you do not need medical insurance or other benefits, the increased wages are nice compared to other companies. HR was also very responsive and friendly.

Cons

Maintaining and submitting case notes is uncommon for the position. Often times felt that I was working harder than my colleagues from other companies when doing the same job. Did not always feel that my case manager was working in the best interests of employees. Often felt stuck assigned to a case even if location and commute was unfavorable, or if I sought a new case due to prior experiences with a client.

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CCRES Response
4y
We are grateful to you for letting us know about your experience with CCRES. As an HR organization that prides itself on top-tier customer service, we are happy to hear that your interaction with our HR team was a positive one! We also would like to express our gratitude to you for mentioning the drawback you felt as to not being able to find a new case easily. This type of feedback is what helps us to improve as an organization. Please reach out to CCRES at hr@ccres.org to discuss your ideas further.

Explore other reviews about CCRES

5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

I have never had any issues contacting the team and having concerns resolved, and the family/work balance has been wonderful. The professional development opportunities and college discounts are greatly appreciated.

Cons

Health insurance coverage could be improved, and the steps to become an RBT could be quicker. Additionally, we currently have no PTO, vacation, or sick time, though they do make you aware of this when you're hired.

4.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun working with kids and

Cons

No PTO, reduced summer hours

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