Great company - Customer Service Representative (CSR) CPI Security Employee Review

Benefits are good so there’s that

None so far at the moment

Good colleagues, good on-site cafe, workout facilities with trainers

For most, the company culture is not as it appears on the surface. Micromanaging is common along with an unjust points system unempathetic towards family and personal crises that arise in worker's lives that are of serious natures, which suggests that the company does not respect you as a person and that all it cares about are the numbers regardless of mitigating circumstances. You can get called to task and written up for performance even if you have been an excellent performer and producer if your performance falls off even temporarily as you are trying to cope with recent deaths and other emergencies. Management is simply not understanding of these kinds of situations. They will act like they are and then turn around and assign points against you anyhow or write you up. Sure, it is business, but sometimes it is prudent and wise to make certain allowances especially when you are dealing with reliable performers who help drive revenue and profitability.