Pros
One of the things I appreciate most about working at CarMax is the incredible culture. Leadership genuinely prioritizes taking care of their employees, knowing that happy employees lead to happy customers. The work/life balance is great. I'm surrounded by smart, friendly co-workers. It's also telling that so many people have been with the company for years. Since joining CarMax, I can't recall having a truly bad day. I no longer experience the "Sunday blues" and am always happy to both start and end my work day. I hear this from other associates as well, which speaks volumes about the positive environment here.
Cons
One challenges is that the department I work in is quite large, which can slow things down. Decisions often go through multiple layers of approval to ensure we get things right, but the scale of the process can occasionally feel frustrating.