Worst Company I Have Ever Worked For - Store Employee Casey's Employee Review

1.0
May 18, 2015
Recommend
CEO approval
Business Outlook

Pros

-My store managers were great. (Your experience may vary.) -Flexible schedule (Your experience may vary.)

Cons

-Upper management is rude, condescending and usually has no idea what is actually going on in the store. They usually go out of their way to catch you doing something wrong so they can chew you out. It's usually something small such as docking the pizza crust in the pan instead of outside of it. (Docking it in the pan is usually more effective in preventing air bubbles.) The most trivial thing was cutting the sandwich bread for the sub bar. I cut it all the way through, because it's difficult to close if the customer wants to load it up. Upper management got on me because of that and told me that it needed to be cut only partway through because it's "the way Subway does it." -They expect too much work in the amount of time you have available. -The kitchen is usually understaffed. (Upper management loves to cut hours right before the busiest times of year.) -Some of their policies are strict for something that is nothing more than a gas station that serves food. -The pay is low for the amount of work you have to do and the kind of customers you have to deal with. -Employees have to pay 50% for their food, even if it's "expired" and going into the trash. (Even at 50% off, it is still overpriced.) If they catch you eating any of the food going into the trash without paying for it, they will fire you. -You can be written up for drive-offs at the fuel pump. (Most other places in this day and age either have you pre-pay or pay at the pump, making drive-offs non-existent.) -They may write you up just because a customer complained about you, without even hearing your side of the story first. -I have never seen so much wasted food in my life. Upper management kept adding to the quantity of food we needed to put in the warmers and the sandwich coolers, even though we were having to throw most of it away once it expired, and then complained that the store wasn't pulling in the revenue they would like. They also don't take into consideration that more competition (and better competition with lower prices and higher quality food) has appeared in recent years. -The store manager is extremely overworked and extremely underpaid.

Explore other reviews about Casey's

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work at

Cons

People were great no cons

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

* The employee discount is very generous, you can have a hot meal, a baked treat and a 16oz soda for about five dollars depending on what you get. * Directpay is mostly convenient, mostly. * Management is pretty good at honoring your schedule or scheduling preferences, you might have a day outside of your preference hours but generally you get what you ask for. * Career growth seems present, most shift leads were promoted at around 5/6 months and managers at 8/12 months.

Cons

* Underpaid, our starting position was 13 dollars and a management position was 16 dollars, keep in mind the McDonald's down the street started you out between 16/17$. * The actual hours you're given fluctuate since corporate determines how many hours a store can give by hot food sales. You're also not allowed to work overtime (though often you end up having to since most shifts aren't given enough people to perform necessary tasks on time) * While their virtual application gives you the option for full-time, only managers or specific staff members can be marked full-time, everyone else starts as part-time. * Regularly understaffed, mid-shift gets most of the bulk while mornings and closing shifts run off of a skeleton crew, especially kitchen staff who have to manage online orders, warmers, ingredient restocking, shift prep and cleaning all by themselves. * Corporate managers tend to have a reputation for over-working their staff and generally being miserable to be around, I've talked with multiple past-employees and store managers who all cited their reason for leaving was because of the given district manager or corporate decisions. * Maintenance crews have consistently done poor jobs at repairing equipment, or have an unusual delay in actually arriving/acquiring the part needed to repair something. Our men's bathroom has been closed four times due to the same issue, and everytime it's re-opened it breaks in the exact same way. * Initial Training is done all at once through around 30 videos, most of which are either common sense (don't be racist to customers) or cover very fringe scenarios like active-shooter responses. I've been working here for three months and I still don't know if I'm allowed to give cash refunds or how to submit a work order for a broken item. * While you are given breaks in your schedule, since most shifts are understaffed you either don't get a chance to take a break or you're limited to a five-ten minute break before the next customer walks in.

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