Good place to work at!! - Customer Care Representative Celerion Employee Review

4.0
Dec 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Place is not like any other place I've worked at. I work in the Customer service dept as a Study Participant Rep. The managers are very good at there job and take it seriously. The job is not stressful and for the pay is well worth the work load. There are those days when the job get hard, but other than that good work environment.

Cons

Resources are nothing compared to my previous jobs, cubicles are too small and chairs need to be replaced. Computer software is out of date, but everything is there to get the job done.

Explore other reviews about Celerion

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Really decent benefits ,GRATE Facilities ( Building Maintiance) Supervisor, GRATE Director that is in charge at out 2 Tempe properties! I love the company work environment

Cons

My interview and job offer were around the first of the month, I was told by HR That My start date would be as soon as I was able to accept the job offer and once my background check came back. I was called back a few minutes later and asked if I could start almost 2 weeks later........Unknowing that my start date was the last day of the facilities tech's that I was replacing. So I LITERALLY GOT 2 1/2 hours on a job that has Weekly, Monthly, Quartly, Semi annual and annual inspections on some appliances, Systems and areas that I was and am not familiar with or that Vendors were called in for at all the other facilities that I work for in all the yeaars I have done maintaince for in the past. So I have to ask questions ALL the time because I did not receive a proper 2 week training period, Why I was hired this way I do not know but feel I was setup for failure and am under constiant stress, and feel like a TOTAL failure because I am running behind 100% of the time. I take care of my 80 year old father who has onset dementia when I am not at work. So no real training and being behind all the time has taken its toll on me mentally and physically. ( This has only been MY PERSONAL exp. I am told IT'S NOT COMMON practice )

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Serves as a decent place to get baseline industry experience on your resume before moving elsewhere.The direct team leads and peer-level colleagues are understanding and pleasant to work with.

Cons

Client-facing demands combined with aggressive study timelines often lead to heavy workloads and long hours.Resourcing can be tight, meaning PMs frequently have to act as both strategic leaders and administrative coordinators. Quarterly updates are disconnected always touting quarter after quarter/ year after year revenue records while running their staff into burnout with the mentality of less is more or better yet "scalability"

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