Pros
The pay and easy work load.
Cons
If management doesn’t like you they’ll make sure you never advance. They’ll also make it seem like you have a hard time grasping the information when they just gatekeep it from you. You’ll get into trouble for the same things everyone else in there gets away with. You’ll also get in trouble if you don’t know something cause someone told you wrong or waited til after you got in trouble to say something. The boss believes management without giving it a second thought. The two oldest ladies in the call center room are disciples of the day time team lead & report everything back to her (there’s one on day shift then the others on night shift). They all talk about each other and former employees (I’ve heard of over several people I’ve never met). They’ll make you feel like an outcast then wonder why you don’t want to talk to them. They lack emotional intelligence so if you’re having a bad day you have to remind them it has nothing to do with them (but they claim to care about mental health). It seems like HR just gives you the run around as well so someone should investigate that whole location cause there’s an alliance in there that’ll get you fired. They literally waited til their former employee was coming back to fire me the week prior. Dirty and low down but karma misses no one, sanctified & all.. even if it means skipping you & going to your loved ones instead. God don’t like ugly.