Management needs to get off their power trip - Senior Reimbursement Critical Cencora Employee Review

4.0
Apr 28, 2009
Recommend
CEO approval
Business Outlook

Pros

If you're just out of college, it's a great place to work. They hire a lot of new grads and just younger people in general (I'm assuming because it's cheap) so if you're in that age range you'll probably end up meeting a lot of new folks, hanging out with them outside of work, and bonding by talking smack about management. They hire a lot from within, so there's room to advance. To reiterate, it's mostly a fun place to work if you're fresh out of college, and it's a great place to put on your resume. And as a bonus, if you have spent any decent amount of time on the job there (i.e. around a year) you can always apply at Genentech afterwords. Most likely you will at least get a temporary job in the reimbursement department at Genentech with Lash on your resume. Lash is like the minor league farm system for Genentech.

Cons

Another poster commented on the great benefits, which too me don't seem all that great. i was paying $25/paycheck (individual coverage) just for Kaiser, I pay nothing at my current job. Probably another benefit of hiring new grads...they don't know any better/don't have the experience. Pay is I guess on par, for what is essentially a call center in the US. Management sometimes treats people, well, like they're just out of college (which they are). Meaning they treat their foot soldiers like children. Instead of providing leadership and motivation, they provide threats. I guess sometimes that's necessary, but I think it's taken overboard sometimes. Just as an example, when I was working there we replaced our manager with another one from a different department. The new manager, I assume, wanted to set the tone for what would be known internally as her 'reign of terror' so she apparently decided that no matter what you did in the past, there was something worthy of writing you up for. In my case, she looked through all my old records, decided that the one time I was late was worthy of a formal write up, and proceeded to do just that. Which technically, if you read the HR literature, it was just suppose to be a verbal warning. I have no proof, but based on what I heard from every other Reimbursement Counselor, she wanted to 'set a tone' and this is exactly what happened with everyone else. Perhaps I should have brought this up with HR, but I suppose it's kind of not worth it for a job I was planning to leave shortly anyway. I think this happens to be the business model of their company. It's pretty rare that anyone stays at Lash over 3 years. I think it's intentional to have a high turnover so that they can keep labor costs down.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

WFH, work life balance, Not too stressfull

Cons

Compensation is lower than industry standard

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Some remote opportunities, medical benefits used to be good

Cons

This company has made it clear that its employees are not a priority. Over the past several years, there have been repeated layoffs, hiring freezes, and constant cost-cutting, with little regard for the employees left behind or how the remaining work will realistically get done. Many of the decisions don’t make sense. Critical, high-performing employees and essential roles have been eliminated while other positions remain. At the same time, new processes and layers of bureaucracy have been introduced that make even simple tasks take much longer, leaving employees with less time to focus on the work that actually serves clients. I genuinely feel for both the employees who remain and the clients, who ultimately bear the consequences of these decisions. The workload continues to increase while staffing decreases, creating an unsustainable environment. If you’re considering applying here, I’d think carefully. The company has laid off dozens of long-tenured employees—many with decades of service—without hesitation. That sends a clear message about how employee loyalty is valued. What has been especially disappointing is the lack of interest in employee feedback. In all my years here, I was never asked for ideas on how my department or the company could operate more effectively, despite those doing the work often having the best insight into what needs improvement. To make matters worse, 50-hour workweeks have become the expectation rather than the exception. It’s difficult to see continued cuts to the workforce while executive compensation remains high.

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