Good jump start to your career - Anonymous employee CentralReach Employee Review

3.0
Oct 21, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Coworkers are friendly and always helpful -Great place to get some relevant experience to jump start your career -Lots of fun get togethers -Very laid back environment -Opportunities to work from home (if they'll let you) -Receive adequate training to succeed at your role -Fast paced

Cons

-You're asked to work overtime quite frequently -Owners make promises to clients they themselves can't keep so they will dump it off on other employees -Work life balance is virtually non-existent -Compensation & benefits package is below average (no dental or 401K) -No formal performance review process to facilitate possible income increases -Most if not all jobs can be done 100% remotely, but the owners are not open to employees working from home on a frequent and/or permanent basis unless they were hired on as such -Customers are very difficult to work with because the majority of them are not properly trained on the software -No one is ever on the same page

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CentralReach Response
8y
Thank you for your review. I just wanted to reiterate that our compensation package is actually very robust and balanced and we take a very proactive approach in recognizing our employees in a daily basis as well as with employee appreciation events. We wish you the best in the future!

Explore other reviews about CentralReach

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing Culture Management is top tier

Cons

Benefits are good, but kind of weird since it Aetna's network via a third-party company named Allied. When it works, awesome, when it doesn't, it's a pain.

2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong mission and meaningful work that positively impacts customers Opportunities to grow and take ownership of meaningful projects Talented coworkers who make the work rewarding

Cons

Significant decline in company culture over time Management has become less supportive and more focused on criticism than coaching Lack of clear guidance, mentorship, and direction Employees often feel disconnected from leadership decisions High turnover, especially among Account Managers and customer-facing teams The company no longer feels like the supportive environment it once was

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