Pros
Strong mission and meaningful work that positively impacts customers
Opportunities to grow and take ownership of meaningful projects
Talented coworkers who make the work rewarding
Cons
Significant decline in company culture over time
Management has become less supportive and more focused on criticism than coaching
Lack of clear guidance, mentorship, and direction
Employees often feel disconnected from leadership decisions
High turnover, especially among Account Managers and customer-facing teams
The company no longer feels like the supportive environment it once was