Boundaries are important - Anonymous employee CentralReach Employee Review

3.0
Aug 25, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are many pros. They try to do fun stuff, like ice cream sandwich day or sending out company swag, just because. They can be very generous and they seemed to recognize and appreciate good talent (most of the time). They are all about inclusivity and their mission and mostly (not by everyone) you feel appreciated and know what you do is important.

Cons

One of the biggest con was the change in middle management. Although some things needed to be fixed and required their guidance and experience, other areas of the company were not actually "broken" and caused major disruption to staff. It was sadly some of the more experienced staff (tenure 3+ years) who shared any difference in opinion (even though that was strongly encouraged) that were hurt the most. Sadly, as the company is growing and doing exciting things, the employee appreciation and moral has diminished, usually if you weren't hired by this new management.

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CentralReach Response
2y
We are happy to hear that you enjoy many things about the culture at CentralReach. We encourage you to schedule a skip level one on one or reach out to HR to address your concerns with middle management.

Explore other reviews about CentralReach

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing management and culture. Also really well work/balance balance in the support role

Cons

They have a tight grip on the hybrid options. They allow you to work from home, but there’s a requirement to be in the office a certain number of days, and they track how many times you’ve been in. That’s the worst part of an otherwise great job

2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong mission and meaningful work that positively impacts customers Opportunities to grow and take ownership of meaningful projects Talented coworkers who make the work rewarding

Cons

Significant decline in company culture over time Management has become less supportive and more focused on criticism than coaching Lack of clear guidance, mentorship, and direction Employees often feel disconnected from leadership decisions High turnover, especially among Account Managers and customer-facing teams The company no longer feels like the supportive environment it once was

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