Great at beginning, Sour towards the end - Sales CentralReach Employee Review

2.0
Nov 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Hybrid, Pay, Some travel. Excellent work/life balance.

Cons

Onboarding was a joke. They give you death by PDFs to learn the products and "figure it out on your own". I desperately would ask my manager for help or clarification. They said they would get back to me on all of it, then never would. On remote days, manager would take hours to reply back. Communication is off. There are favorites. It was very cliquey. HR is also NOT your friend here- remember they are there to protect the COMPANY. It's a corporate job- HR does not care about you. Remember that!

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CentralReach Response
1y
Thank you for your review. As always, we'd appreciate the chance to discuss your concerns in more detail. Our leadership and HR teams are dedicated to maintaining an open-door policy and truly welcome input from employees on how we can improve.

Explore other reviews about CentralReach

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing management and culture. Also really well work/balance balance in the support role

Cons

They have a tight grip on the hybrid options. They allow you to work from home, but there’s a requirement to be in the office a certain number of days, and they track how many times you’ve been in. That’s the worst part of an otherwise great job

2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong mission and meaningful work that positively impacts customers Opportunities to grow and take ownership of meaningful projects Talented coworkers who make the work rewarding

Cons

Significant decline in company culture over time Management has become less supportive and more focused on criticism than coaching Lack of clear guidance, mentorship, and direction Employees often feel disconnected from leadership decisions High turnover, especially among Account Managers and customer-facing teams The company no longer feels like the supportive environment it once was

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