No stability, poor culture - Anonymous employee CentralReach Employee Review

1.0
Nov 21, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some very good and talented people on the Therapy side.

Cons

CentralReach invested in education platforms about two and a half years ago. In that time, the education department has had three different managers (with the current being the low point) and an absolute decline in culture and morale. They continually lay off employees with no warning and reason. They have laid off employees who were in their roles for 3 months and 5 months, never being given a real chance to succeed; they have laid off their top sales performer for the past three years; they have laid off employees who simply expressed concerns with the return to office policy and who questioned the idea of shifting to a more "in person" sales approach. I'm sure they will respond to this by saying personnel decisions like this are difficult, but that is hard to believe when they seemingly happen at random and every month. Those of us still on the team are left confused, directionless, and feeling no stability in our jobs. It is an awful culture to walk into everyday, and one that has no active plan on improving anytime soon. If you feel the need to apply, have a backup plan both before and after being hired.

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CentralReach Response
1y
Thank you for your review. We'd appreciate the chance to discuss your concerns in more detail. Our leadership and HR teams are dedicated to maintaining an open-door policy and truly welcome input from employees on how we can improve.

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5.0
Jun 4, 2026
Anonymous employee
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CEO approval
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Pros

Amazing Culture Management is top tier

Cons

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2.0
Jul 16, 2026
Recommend
CEO approval
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Pros

Strong mission and meaningful work that positively impacts customers Opportunities to grow and take ownership of meaningful projects Talented coworkers who make the work rewarding

Cons

Significant decline in company culture over time Management has become less supportive and more focused on criticism than coaching Lack of clear guidance, mentorship, and direction Employees often feel disconnected from leadership decisions High turnover, especially among Account Managers and customer-facing teams The company no longer feels like the supportive environment it once was

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