EDU - No vision or clue - Sales/Sales Support CentralReach Employee Review

1.0
Dec 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Very talented people on the therapy side

Cons

CentralReach invested in education platforms about two and a half years ago. In that time, the education department has had three different managers (with the most recent being the low point) and an absolute decline in culture and morale. They continually lay off employees with no warning and reason. They have laid off employees who were in their roles for 3 months and 5 months, never being given a real chance to succeed; they have laid off their top sales performer for the past three years; they have laid off employees who simply expressed concerns with the return to office policy and who questioned the idea of shifting to a more "in person" sales approach. I'm sure they will respond to this by saying personnel decisions like this are difficult, but that is hard to believe when they seemingly happen at random and every month. Those of us who were still on the team were left confused, directionless, and feeling no stability in our jobs. It is an awful culture to walk into everyday, and one that has no active plan on improving anytime soon. If you feel the need to apply, have a backup plan both before and after being hired.

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CentralReach Response
1y
Hi There. Thank you for taking the time to write a review. Navigating new markets can be a challenge and we continue to focus on making the biggest impact for the customers that we serve and will continue to make all necessary changes to support that growth.

Explore other reviews about CentralReach

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing Culture Management is top tier

Cons

Benefits are good, but kind of weird since it Aetna's network via a third-party company named Allied. When it works, awesome, when it doesn't, it's a pain.

2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong mission and meaningful work that positively impacts customers Opportunities to grow and take ownership of meaningful projects Talented coworkers who make the work rewarding

Cons

Significant decline in company culture over time Management has become less supportive and more focused on criticism than coaching Lack of clear guidance, mentorship, and direction Employees often feel disconnected from leadership decisions High turnover, especially among Account Managers and customer-facing teams The company no longer feels like the supportive environment it once was

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