Had to consider other options - Account Success Manager CentralReach Employee Review

3.0
Feb 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits are hard to beat, fully paid health insurance, 401k, generous PTO policy .

Cons

No opportunities for growth, salaries are low for same position in other companies, headquarters in expensive location. Requires 3 days in office for some employees while the majority of the staff is remote .

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CentralReach Response
1y
Hi There. Thank you for your feedback. We hope you found a position that better fits your remote work criteria. We wish you nothing but the best!

Explore other reviews about CentralReach

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing Culture Management is top tier

Cons

Benefits are good, but kind of weird since it Aetna's network via a third-party company named Allied. When it works, awesome, when it doesn't, it's a pain.

2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong mission and meaningful work that positively impacts customers Opportunities to grow and take ownership of meaningful projects Talented coworkers who make the work rewarding

Cons

Significant decline in company culture over time Management has become less supportive and more focused on criticism than coaching Lack of clear guidance, mentorship, and direction Employees often feel disconnected from leadership decisions High turnover, especially among Account Managers and customer-facing teams The company no longer feels like the supportive environment it once was

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