A “Best Place to Work” in name only - Anonymous employee CentralReach Employee Review

1.0
Mar 4, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO Policy is really nice.

Cons

I had high hopes for CentralReach, but after seeing how employees are continually treated, it’s clear that leadership’s priorities do not include retaining or fairly compensating talent. Many of us have met or exceeded expectations, yet raises—whether for performance or even cost-of-living—are a rarity. Instead of meaningful compensation, we’re given Starbucks gift cards, as if a latte makes up for stagnant wages. Thank you, I feel so appreciated. Decision-making at the top feels shortsighted, like senior leaders aren’t truly invested in the long-term success of CentralReach. It’s obvious that we employees are just numbers to them, disposable and replaceable. The “best place to work” hype? Just that—hype. If leadership truly valued their people, they’d show it where it matters: in our paychecks.

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CentralReach Response
1y
Hi There. We are sorry to hear that you feel this way. Our biannual performance reviews and merit cycles continue to ensure we have formal discussions with each employee regarding their individual performance throughout the year. Collectively we continue to celebrate over 50 plus promotions and internal advancement with strong year over year growth. Please reach out to management or HR if you have concerns you would like to discuss more formally.

Explore other reviews about CentralReach

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing Culture Management is top tier

Cons

Benefits are good, but kind of weird since it Aetna's network via a third-party company named Allied. When it works, awesome, when it doesn't, it's a pain.

2.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong mission and meaningful work that positively impacts customers Opportunities to grow and take ownership of meaningful projects Talented coworkers who make the work rewarding

Cons

Significant decline in company culture over time Management has become less supportive and more focused on criticism than coaching Lack of clear guidance, mentorship, and direction Employees often feel disconnected from leadership decisions High turnover, especially among Account Managers and customer-facing teams The company no longer feels like the supportive environment it once was

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