Pros
Awesome people at the team level.
Cons
Senior leadership and the CEO are completely out of touch with the realities of the day to day operations required to keep clients happy and the money flowing. Turnover is high and most employees who were around for the previous CEO and founder have been pushed out, forced to retire, or have left. Good people are being burned out at the middle level as numerous new duties are added to their responsibilities. Plenty of bloat with newly hired managing directors that fail to add value or contribute meaningfully to the bottom line. There is no company culture and very little opportunity for growth or upward mobility. The re-org is messy and ineffective. CEO might have vision, but it’s not clear to the employee/shareholders what the vision is, and many think he is only looking out for number one. There is a real fear that another round of downsizing is in the future as jobs may be moved overseas or replaced by tech. Sadly, Mike Bontrager’s legacy has been hijacked by an authoritarian who either ignores those who disagree or forces them out.