Not a good experience. - Crew Member/Grill Cook Chipotle Employee Review

1.0
Nov 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Chipotle has a good career structure. Good quality food and a great mexican concept.

Cons

One of the main cons I would say is they don't hire managers from the outside. They like to promote managers internally and sometimes that's not the best case. Not everyone knows how to be a leader. I was trying to be a General Manager and they started me off at basic pay at the lower position. My training was brutal and I had cramps on my hands trying to learnt how to cut cilantro "there way". In regards to Area Management, rude and unwilling to listen to the employees and not flexible at all.

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5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good food and great people

Cons

Can get crazy during peak hours

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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