Outdated Marketing and Sales Practices and Outdated Views on Employee Wellbeing - Anonymous employee Clearlink Employee Review

1.0
Jan 4, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good benefits like free health care, ski passes, and flexible office hours (depending on who your manager is) - Friendly colleagues - Relaxed workspace with ping pong table and casual dress code

Cons

The culture at Clearlink is advertised as one thing, but in reality is far from what they say they are. The company says to value their people and says that it’s a place to learn, grow and improve their skill set for their career, but ideas are shut down and the workers are severely undervalued. While there is an Inclusivity & Diversity department, it exists solely to advertise Clearlink as a “woke” company to the press while employees who actually are minorities and members of protected classes are systemically oppressed and their legitimate concerns rug-swept and dismissed. 
 Directionless leadership, the result of nepotistic promotions of a select few in the inner circle/boy’s club, is running the business into the ground. Management is extremely set in their ways and instead of innovating or taking risks to try new things, they cling to outdated marketing methods and practices in an attempt to reclaim the now long-gone success of the past. Strategy is talked about often, but new and successful initiatives are rarely, if ever, actually implemented. 
 There is also a large disconnect between employees and management. Employees are held to a high standard of accountability while the same standards do not apply to management. Management is hesitant to promote employees and the path for career growth is subjective and based on favoritism. Management promotes themselves and their friends endlessly while entry to mid-level employees ultimately leave to other companies in order to get the pay and positions they deserve. 
 Clearlink is less of a company that is struggling to adapt in the fast-paced, digital world. It is more like a sinking ship. My advice to potential employees and current employees is to abandon ship before you go down with it.

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Clearlink Response
7y
We are disappointed to learn that we were not able to deliver the exceptional employee experience we strive for. Striking the balance between promoting from within and bringing in the best talent is a delicate one, and we are constantly trying to make the leadership decisions that are right for our people and our unique culture. While we love celebrating the collective successes we have all achieved, we understand we can not simply rely on the techniques and strategies that have worked in the past, which is why we advocate for all our people to have a growth mindset, regardless of their level or area of the company. We are very proud of our Inclusion and Diversity initiative and the efforts that have been made across the organization. From leadership training to employee focus groups to activities focused on bias mitigation, we are very serious about nurturing an environment that is welcoming and safe for anyone and everyone. We do not condone discrimination of any kind and take any such allegations with the utmost urgency. Please contact us at HR@Clearlink.com so we can discuss your experience further.

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5.0
Sep 4, 2025
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CEO approval
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Pros

Love my boss and love the office. Great benefits and good wfh flexibility.

Cons

Hardly any. Tough clients but that comes with any job.

1
2.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Uber Eats Vouchers/Vouchers for food on campus -PTO hours are added every week

Cons

Clearlink went from a CEO that didn’t give a single care about the employees to new leadership that seems to care now but with that, I feel like the new people aren’t aware of what’s really going on. When you’re hired here, boy, do they sell you the dream! Everything is good, and slowly you start to lose hope & very quickly you learn this company is going downhill one way or another. I was part of the social team for years. We were promised growth and new opportunities and that NEVER happened. We’d bring up concerns about leadership in our individual team and the concerns were NEVER taken seriously, because as I easily learned, this company is like high school, they will protect their friends even if it means losing a brand partner. The higher ups will have random meeting to talk about the department & there’s specific higher ups who feel the need to show off their Disney trips/cruises while some of us are struggling to even keep up with bills and living paycheck to paycheck. Overall, there’s A LOT of broken promises on growth. Pay sucks and it’s hard to get a pay raise. Any concern you bring to a higher up will leave you ignored or they won’t do anything about it. Your career won’t grow here unless you’re BFFs with higher ups that have been there forever.

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