Pros
The grunts are regular people who are friendly and that you want to be around. You get paid weekly. Bosses from the top down at least seem like they care.
Cons
Money is obviously the main priority. Clearlink has tanked since Sykes has had more and more influence on the company. But what can you do? There is a lot of backbiting, rumor-spreading, and immaturity. Not a lot of room in moving up. There are a lot of "political games" to simply get into any position. There are a lot of managers that get into power-trips. As a company, I really believe on the whole that they attempt to make psychological safety sound important, but on a manager level, that's "important" until they feel even a bit threatened and then you place a target on your back, and immediately after coaching sessions (1-on-1's) they'll tear you down behind your back to the other managers. Good luck getting promoted at that point. I've seen a lot of instances from interviews when they'll give b.s. reasons but then you find out from other managers the real reason why someone didn't get promoted. Pretty bad for morale.