More bad than good - Anonymous Clearlink Employee Review

2.0
Apr 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work. Oh, wait. Half-day Fridays. Oh..wait. Flexibility and work-life balance? Oh...never mind.

Cons

I had to rewrite an old review that was titled "More good than bad". In the last year+, our CEO James Clarke has shown us that he, in fact, does not have our best interest at heart. In a sweeping attempt to..I'm not sure what.., he mandated a 4 day/8 hour in-office return and removal of half-day Fridays, effectively implementing a company-wide pay cut while giving employees two weeks to figure out the logistics of finding child/pet care, extra cars, how to afford time and gas for long commutes, etc., etc. Like many others, I had taken James at his word and when he promised no layoffs and no mandatory returns to office, I believed him. Like most others currently at the company, I was hired during the pandemic when Clearlink was selling their "permanent" remote-first perk. Waiting until the job market was tight to require such a life-changing policy is borderline horrific. I've never experienced this level of demoralization and I can say first-hand that the productivity that James said would occur has definitely swung in the opposite direction. I don't know who is advising this man or if the level of narcissism he exhibits prevents any advice from being taken. Either way, this was such a bad move, I have to wonder how James earned his level of success. Truth? The reason we're in a bad position as a company is that all the seasoned people left. More truth? It's going to happen all over again. Whether people quit immediately or wait until they find a new opportunity, the level of attrition is going to be insane. You can't treat people like this without serious backlash.

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Clearlink Response
3y
We appreciate you taking the time to share your response. We understand that this is a big change for many, and encourage employees to reach out to leadership and share any questions, concerns, ideas, etc. without fear of retaliation.

Explore other reviews about Clearlink

5.0
Jan 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clearlink is a great place to work. I've been here for a few years, and I'm not going anywhere. It's had it's ups and downs, but with a new CEO and new leadership, I'm excited about the direction of the company. Great company culture New leadership Hybrid/flex WFH schedule

Cons

Still expected to come in office/not fully remote Compensation could be more competitive

2.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Uber Eats Vouchers/Vouchers for food on campus -PTO hours are added every week

Cons

Clearlink went from a CEO that didn’t give a single care about the employees to new leadership that seems to care now but with that, I feel like the new people aren’t aware of what’s really going on. When you’re hired here, boy, do they sell you the dream! Everything is good, and slowly you start to lose hope & very quickly you learn this company is going downhill one way or another. I was part of the social team for years. We were promised growth and new opportunities and that NEVER happened. We’d bring up concerns about leadership in our individual team and the concerns were NEVER taken seriously, because as I easily learned, this company is like high school, they will protect their friends even if it means losing a brand partner. The higher ups will have random meeting to talk about the department & there’s specific higher ups who feel the need to show off their Disney trips/cruises while some of us are struggling to even keep up with bills and living paycheck to paycheck. Overall, there’s A LOT of broken promises on growth. Pay sucks and it’s hard to get a pay raise. Any concern you bring to a higher up will leave you ignored or they won’t do anything about it. Your career won’t grow here unless you’re BFFs with higher ups that have been there forever.

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