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Columbia Credit Union

Engaged Employer

Growing Pains - Member Service Associate Columbia Credit Union Employee Review

1.0
Feb 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Fun, dynamic interview setting. Good benefits. Average pay. Washington has no state income tax.

Cons

Entry-level financial tasks with limited to non-existent advancement opportunities. After my hire, I was told that things may change in two years. The company claimed that the credit union was paperless, progressive, and cutting-edge. None of the above ended up to be true. Antiquated computer equipment, an excessive paper trail (even for a financial institution), and antiquated, ineffective training led to zero confidence in the company within a week after I started. Management never gave me a work schedule, after repeated requests, so I had to guess which days/ times I had to work. Co-workers and peers seemed lost on a daily basis. I was chastised before I was hired because the hr department didn't want to talk to one of my references, and later was singled out and had my training session interrupted because the manager forgot how to process a transaction from the previous day. Your employee photo is sent, company-wide, on your last day of work telling everyone that you have quit. And after we parted ways, the company sent not one but three W-2 forms to let me know that I was absolutely done with the organization.

Explore other reviews about Columbia Credit Union

5.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Loved my co-workers and the community feel!

Cons

Nothing I can think of!

4.0
Oct 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company culture and work life balance.

Cons

Low pay compared to responsibilities.

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