Misleading - Technical Support Concentrix Employee Review

1.0
Nov 9, 2025
Recommend
CEO approval
Business Outlook

Pros

You get to work in the comfort of your home.

Cons

Misleading. I signed up to do tech support. I'm providing customer service and help for accountants using Quick books Online.

avatar
Concentrix Response
7mo
Thank you for sharing your feedback. We’re glad you appreciate the flexibility of working from home. We understand your concerns about role expectations and will review how we communicate responsibilities to ensure clarity and alignment. Your input is valuable and helps us improve.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

1
See reviews by: Helpful|Rating|Date|All