Good Start - not for Long Term Career - Team Leader Operations Concentrix Employee Review

1.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Company previous acquired Convergys which really developed my career. Had good leadership and there is a level of integrity that was expected. It was our branding - and we were given resources to train for it. People were growing not only in their careers but as a person.

Cons

After Concentrix's acquisition at 2018 - things spiraled out of control. Lots of bootlicking, promoting incompetent people. Direct reports are the one handling the brunt and high turn-over rates are the outcome. DO NOT stay here for more than a year. At most if you're reading this - apply somewhere else.

avatar
Concentrix Response
8mo
We appreciate your complete honesty in this Glassdoor review. You've given us a lot of insight into the areas we need to work on. Thank you for all your contributions during your 8 years here, and good luck on your journey. See you around!

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly environment. Good work life balance. Encourages professional growth, although they don't offer any good quality practical resources for upgrading skills. They used to have corporate Udemy, but they have discontinued it. You can complete professional courses but with your own money.

Cons

CNX is a professional service company which provides IT, data modernization, AI ML solution along with broader UX solutions. There has been significant drop is corporate accounts lately causing many employees go on the bench and eventually being terminated. In many cases, employees are not treated respectfully. You don't have any specific assignment during the time on bench but at the same time you are blamed for not having any deliverable. Employees often accept humiliation as they are afraid of raising voice against managers.

1
See reviews by: Helpful|Rating|Date|All