bad management normal working hours - Customer Service/Technical Support Concentrix Employee Review

3.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay tech issue resolution knowladge

Cons

bad and toxic management bad working hours salary issues

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Concentrix Response
2mo
That’s the opposite experience we want our game changers to have. We’re dissapointed to hear about your concerns with your management team. We hold game-changers to high standards when it comes to how we treat each other and our leadership teams are no exception. Thanks for taking the time to speak your mind. It really does help us improve.

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly environment. Good work life balance. Encourages professional growth, although they don't offer any good quality practical resources for upgrading skills. They used to have corporate Udemy, but they have discontinued it. You can complete professional courses but with your own money.

Cons

CNX is a professional service company which provides IT, data modernization, AI ML solution along with broader UX solutions. There has been significant drop is corporate accounts lately causing many employees go on the bench and eventually being terminated. In many cases, employees are not treated respectfully. You don't have any specific assignment during the time on bench but at the same time you are blamed for not having any deliverable. Employees often accept humiliation as they are afraid of raising voice against managers.

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