Not worth it!! 2 years wasted!! - Team Leader Concentrix Employee Review

1.0
Sep 18, 2016
Recommend
CEO approval
Business Outlook

Pros

It's located right off the freeway Making it easy to get to. The dress code is very casual making it a comfortable environment for the most part.

Cons

Payroll is rarely correct or on time. Very poor training for management and team leads. They get thrown into positions and are expected to learn while teaching the agents. On top of that, they are expected to be experts on a product while doing payroll, billing, and making sure that systems are functioning properly. Promotions are given daily almost, but only the title, not the pay. Agents make more money than their supervisors or trainers.

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly environment. Good work life balance. Encourages professional growth, although they don't offer any good quality practical resources for upgrading skills. They used to have corporate Udemy, but they have discontinued it. You can complete professional courses but with your own money.

Cons

CNX is a professional service company which provides IT, data modernization, AI ML solution along with broader UX solutions. There has been significant drop is corporate accounts lately causing many employees go on the bench and eventually being terminated. In many cases, employees are not treated respectfully. You don't have any specific assignment during the time on bench but at the same time you are blamed for not having any deliverable. Employees often accept humiliation as they are afraid of raising voice against managers.

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