Untrustworthy and unreliable - Product Support Specialist Concentrix Employee Review

1.0
Jan 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Working from home was great and the pay and benefit was awesome.

Cons

The management at Concentrix was very unprofessional. Staff and management was very unorganized and was very hard to get in contact with. Management had poor communication skills among staff and management. Employees that had low stats were or could use help were treated like they didn't matter. Some of the TEAM MANAGERS were a joke. I was told I was transferring to Turbo Tax right around Christmas. Prior to that I went through a launch couple of launches of very popular products. I made huge sales during that time. Instead of getting transferred to Turbo Tax I was told that I would be laid off until time for training. That is the last I heard from Concentrix. I was never informed if I was fired or laid off. I finally had to find me another job. This place is a joke.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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