Fraud Tier 2 - Special Handling Tier II Concentrix Employee Review

3.0
Nov 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Money they pay, this is the only thing I am grateful for.

Cons

Pretty much everything, If you struggle at all or have a disability, they help you for a bit, but then exile you to tier 1. I still get the same pay, but it's not fair how they do things. If you don't belong to their little "click" of friends they wont even think about considering you to advance, so I would say they discriminate.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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