DO NOT WASTE YOUR TIME - Call Center Agent/Technical Assistant Concentrix Employee Review

1.0
Mar 19, 2019
Recommend
CEO approval
Business Outlook

Pros

There are no pros to this facility, unless you enjoy being mistreated, and harassed by male management.

Cons

-Don't like to utilize heat or air conditioning -PTO earn rate is 0.833 minutes per hour worked -At the earn rate that is being used, it will take way over the normal 2080 work hours in year to build just 40 hours of vacation time. -PTO is used as vacation time -They promise you 6 months raise as well as 1 year but give you a VERY HARD TIME, and will do all they can to avoid giving it to you. It took an additional 4 months before I received my raise. -DONT EVEN EXPECT CORRECT BACK PAY! -MOST TROUBLING ISSUE IS BEDBUG INFESTATIONS! -No flexibility -Not willing to work with your schedule, even if you are in college or have kids -Not treated fairly -Management sucks, pay sucks for all you have to do, and it is a really messy place WAYYYYY too much drama -If you wear a hijab or head wrap, anything that is religion related they give you a hard time in approving, how do you lose a letter 3 times in a row, and never reach out.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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