Cattle Call - WAH Customer Service Representative Concentrix Employee Review

1.0
Jun 30, 2019
Recommend
CEO approval
Business Outlook

Pros

The paycheck did not bounce.

Cons

I was hired as a full time Customer Service Representative. During the hiring orientation we were told that we were hired for a certain project but not to worry since they had plenty of work once that project was done. I purchased a new computer, phone, headphones etc to do my new job. I also had a landline installed. Once training was started they started back pedaling. Then it was we might have work and if you do a good job you will be kept on. I was told to sign off a couple of hours before my last scheduled shift and have not heard from them since. I have tried contacting other employees in management and recruiting as to what was going on and no response was received. If you have all the equipment required and don't mind a temporary job go ahead. If you expect anything else you will end up feeling used.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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