Never seen a bigger mess - Director Concentrix Employee Review

1.0
Aug 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Good people in local office (although they are leaving in a hurry for better pay, better environment and better opportunities for growth). Paychecks didn't bounce My office had a nice view

Cons

On the whole, Concentrix has grown rapidly through acquisition and done a very poor job of understanding and assimilating the organizations they acquire. The result is an executive team that liberally touts revenue successes. All the while, they are oblivious that as they speed ahead, the wheels are falling off the car. Generally speaking employees are under-appreciated, under-paid compared to similar positions locally and viewed as easily replaced. The result is a workforce that is inclined to do just enough to meet expectations and marginal overall performance.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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