Unreasonable demands, low pay, lack of integrity - Anonymous employee Concentrix Employee Review

1.0
Aug 29, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees are great and really have a sense of ownership with their assigned accounts

Cons

Very low pay, well below market standards. Make unreasonable demands and try to push out those who have a higher salary. Management does not treat their employees well and is extremely cheap. There is a very poor morale and no loyalty to the company because of the lack of trust they have with management and the broken promisess

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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