Sales - Inbound Sales Representative Concentrix Employee Review

2.0
Dec 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Short term easy money Good fun Competitive environment Some opportunity for growth

Cons

Stressful reactive environment rather than proactive probably due to nature of contracted business. Training and hiring process simply too easy going leading to lack of quality hence bad public image through word of mouth particularly around north Belfast. Furthermore, multiple stories about people being underpaid, bonus being stripped undeservingly sick pay avoided and even maternity pay not being paid when individuals have been told they will be complete regardless of turnover rate employees will keep leaving if they feel they aren’t trusted. Also referral systems promising monetary reward again not actually following through with what was said to the employee ; HR and budgeting seem awful however this can’t be blamed on individual campaigns.

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly environment. Good work life balance. Encourages professional growth, although they don't offer any good quality practical resources for upgrading skills. They used to have corporate Udemy, but they have discontinued it. You can complete professional courses but with your own money.

Cons

CNX is a professional service company which provides IT, data modernization, AI ML solution along with broader UX solutions. There has been significant drop is corporate accounts lately causing many employees go on the bench and eventually being terminated. In many cases, employees are not treated respectfully. You don't have any specific assignment during the time on bench but at the same time you are blamed for not having any deliverable. Employees often accept humiliation as they are afraid of raising voice against managers.

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