Toxic Work Environment - WAH Team Lead Concentrix Employee Review

1.0
Mar 16, 2020
Recommend
CEO approval
Business Outlook

Pros

I honestly cannot come up with any pros for working for Concentrix.

Cons

Senior management holds its top-performing managers and advisors back to pad their stats. They work team leads to death. They continuously pile extra work on team leads and don't compensate them fairly. Toxic work environment- constant back-stabbing and you cannot trust anyone. Clique work environment- if you're not a part of the clique, you will not advance. Management is horrible after the team lead level; including Operations Manager, Site Lead, etc. HR is a puppet for management and rubber stamps all corrective action and termination.

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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