What a mess of a company - IT Organization Concentrix Employee Review

1.0
Sep 29, 2021
Recommend
CEO approval
Business Outlook

Pros

- I no longer work there. - It appears this company is good for agent / hourly employees.

Cons

1. CEO and upper mgmt are paranoid. Zero trust in employees. 2. Management can't make decisions. You can wait months, sometimes longer, for a critical decision. 3. Their stated culture goals have no relationship to the processes they put in place to run the business. Employees have to choose between following the culture or the process. It's nearly impossible to do both 4. Everyone is treated differently and is held to different standards. 5. A very "meh, who cares?" attitude towards excellence 6. They treat vendors like garbage

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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