Not the best - Operations Team Lead Concentrix Employee Review

2.0
Oct 19, 2021
Recommend
CEO approval
Business Outlook

Pros

I have had the opportunity to work with an extremely cool client, getting face to face time with them, learning more about them, and getting to connect with them internally. However, this has only pushed me to desire a full time position away from Concentrix as I see how much better other companies treat their people.

Cons

They claim to be “fanatical” about their staff but I have not experienced this at all. In my experience, there is hardly any support from Concentrix internally, we had more support from our client. I was also left without pay for a week during an ice storm that took out power for thousands of people in my state. But because I wasn’t able to work, I got no pay that week. Seems like the weather saved the company some money…again thankfully our client elected to offer us a stipend for the week. Pretty disappointing.

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Concentrix Response
4y
Thank you for leaving this honest review for us about your experience here at Concentrix. We understand your concerns. Please reach out to your Team Leader or Site Leadership as soon as you can so we can help alleviate these concerns and get everything back on the right track! Thank you. -Concentrix

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5.0
Jul 7, 2026
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CEO approval
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Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jun 28, 2026
Recommend
CEO approval
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Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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