Back to the Future: The Concentrix Edition - Anonymous employee Concentrix Employee Review

1.0
Dec 9, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They paid me on time.

Cons

This was the most disorganized company I’ve ever worked for. There was no onboarding. NONE. They think onboarding is watching training videos for 3 days. Orientation? Fagettaboutit. You just start your job and that’s it. It was like being blindfolded, dropped off in the middle of nowhere, and being told to find my way to Tunisia…in two days…with no transportation. You have no compass. No map. You don’t even speak the language of the country you’ve been dropped in. But you’re expected to perform. The technology and norms in this company were very antiquated. Leaders still use the command and control method like it’s 1996. “I need this major project on my desk by tomorrow morning (at 3pm the day before).” Who talks to people like that anymore?????? There is a reason you’ve never heard of some companies. It’s because they only exist in a previous decade.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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