Do not work here, you will regret it - Anonymous employee Concentrix Employee Review

1.0
Dec 11, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing, nothing, nothing, nothing, and nothing

Cons

Management, they have a long training, but the training you get is nothing compared to what you see on the floor. When you get to taking calls, you are thrown to the wolves and no one helps even though they claim they will. Be prepared to just get cussed out by every single customer on the phone.

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5.0
Jul 7, 2026
Recommend
CEO approval
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Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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